FAQs

Q: How can I remove myself from your email list?
A : You'll need to log in to your personal 6 News email and uncheck the boxes of the email you no longer wish to receive.

Q: I can't find information on a story I saw on the news, how can I get information?
A: Please provide as many details as possible: date, time, show, what it was about, etc. Email newsdirector@wlns.com .

Q: I'm having problems with your website, who do I contact?
A: Email webmaster@wlns.com .

Q: I'm getting old information on your website, do you update it?
A: The most common reason for seeing old information, is bookmarking our site. On certain browsers, especially Netscape, information isn't always updated unless you click on your refresh button or re-type wlns.com in your browser navigation bar. This will update the site. For best results, use Internet Explorer.

Q: I can't find what I'm looking for on your site, who can help me?
A: Email webmaster@wlns.com .

Q: I have a public service announcement, how do I get coverage?
A: Click on "Our Community" in the upper left menu bar & follow instructions for community events. You may also fax information to 517 374-7610 or email webmaster@wlns.com. If you want to air a pre-produced PSA on tape, send it to 2820 E. Saginaw, Lansing, MI 48912.

Q: I have a story for news, how do I notify them?
A: Fax the info. to 517 372-1507, email  newstips@wlns.com , or call 517 372-1300.

Q: I can't find program information on your site, where is it?
A : You'll find "what's on TV" near the bottom of our homepage on the right. If you want listings just for 6 News, don't hit the go button, instead, click above on "Click here for 6 News schedule." For cable & satellite, click here.

Q: Where can I find official show websites?
A: Click on "entertainment" in the upper left navigation bar. Once there, you'll see links to show sites on the left.

Q: Why do you play commercials louder than the programs?
A: This is a technical problem that hasn't quite been perfected. Programs and all commercials are recorded separately, and all have variations in volume regardless of how much we try to keep levels the same for each. There is a piece of equipment that monitors the audio levels and tries to equalize them. Unfortunately, the unit isn't perfect and some commercials are louder than programming.