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The award reflects a strong commitment to client satisfaction. Client surveys and assessment reports are shared throughout APEX Analytix and used to drive process improvements, software upgrades and service offerings.
GREENSBORO, N.C. (PRWEB) November 14, 2012
Today APEX Analytix, a leading provider of services and software to safeguard disbursements, identify fraud and improve performance across the procure-to-pay cycle, announced it has been named “Best Customer Service Company” by the North Carolina Technology Association (NCTA).
NCTA’s annual NCTA 21 Awards honor North Carolina companies and individuals who characterize excellence, innovation and leadership. Other 2012 winners ranged from well-known global technology leaders like Red Hat to small startups leading a new wave of technology innovation.
This is the third consecutive NCTA 21 Awards win for APEX Analytix. In 2011 the company took top honors as “Mid-Sized Technology Company of the Year,” and in 2010 it was named “Best Product or Service Technology Company.”
This year’s “Best Customer Service Company” award reflects APEX Analytix’s commitment to client satisfaction. Client surveys and assessment reports are shared throughout the organization and used to drive continuous process improvements, software feature upgrades and new services offerings.
“Though APEX Analytix is a midsized company, our clients include some of the largest and most successful organizations in the world,” says Steve Yurko, CEO. “They demand very high levels of service and support, and we structure our entire business to deliver it. It’s a source of pride for our associates and differentiates us in all of our markets globally.”
NCTA 21 Awards were presented last week during an awards gala that drew a capacity crowd of nearly 800.
About APEX Analytix
APEX Analytix helps companies maximize their profitability and safeguard disbursements globally. Our innovative people, processes and FirstStrike® technology have transformed the audit recovery industry, saving our clients billions and making APEX Analytix the world’s leading provider of recovery audit, overpayment detection and risk analysis services. For more information, visit http://www.apexanalytix.com.
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