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SOURCE ACA International
MINNEAPOLIS, Nov. 4, 2013 /PRNewswire-USNewswire/ -- In response to recent news reports about debt collection scams, ACA International offers the following tips for consumers to identify legitimate collection activities:
"Unscrupulous scams hurt consumers and unnecessarily impedes legitimate debt collection efforts," said ACA International CEO Pat Morris. "The recovery of consumer debt is vitally important to our local, state and national economies. Those who purposely violate the law to exploit consumers should be held fully accountable for their actions."
In addition to federal and state regulatory oversight of the debt collection industry and state law, the federal Fair Debt Collection Practices Act (FDCPA) outlines several important items that consumers can use to discern a legitimate attempt to recover a debt. Generally:
Consumers should also take great care when giving out personal information including a credit card, bank account or Social Security number until certain of the authenticity of the other party. Consumers should monitor his/her credit report, as well as accounts and immediately report any suspicious or unauthorized purchases to the bank or credit card provider. If a consumer believes his/her identity has been stolen, [s]he should contact the local police department and visit www.ftc.gov/idtheft for information on what to do.
"Debt collectors are not an enemy of consumers," Morris said. "We are advocates for protecting consumer rights while balancing the ability to recover rightfully owed obligations that maintain America's credit-based economy." For more information about working with a debt collector visit www.askdoctordebt.org.
ACA International (www.acainternational.org) is the comprehensive, knowledge-based resource for the credit and collection industry. Founded in 1939, ACA brings together nearly 5,000 members in the United States and abroad, and their more than 300,000 employees, including third-party collection agencies, asset buyers, attorneys, creditors and vendor affiliates.
CONTACT: Mark Schiffman (952) 259-2124 email@example.com
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