LANSING, Mich. (WLNS) - The review process into the Lansing Board of Water and Light's handling of the Dec. power outages continues and has been a called "a thorough one."
That comes from the utility's volunteer review committee.
6 News Reporter Nick Perreault caught up with BWL commissioners after they reviewed the 76-page report presented to them on Tuesday.
This process has prompted several questions from board members. Everything from preparation to response and, of course, communication.
Now, 24 hours later they seem confident the utility company is on the right track. In total, the BWL says the December outages will cost roughly $5 million, which will be paid for through their monetary reserves.
Commissioner Dennis Louney told said he was pleased to learn from Tuesday night's report the number of crews will be increasing along with mutual aid and the company will have more outreach with neighborhood associations.
The report also says when the next outage happens, the utility will not make the same mistakes.
"I believe for the next emergency, we're going to be prepared as the Board of Water and Light, but we are going to help in the meantime to prepare our customers," said Dennis Louney, Board of Water & Light Commissioner.