New Cell Phone Scam Targeting Verizon Customers - WLNS TV 6 Lansing - Jackson | Your Local News Leader

New Cell Phone Scam Targeting Verizon Customers

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(WLNS) - A new scam is promising Verizon customers money.

A message from a company "posing" as Verizon is telling people they can get $54 back because they over-paid their bill.

But don't believe it, because it's a scam.

"I got a voicemail from a phone number that showed up as an official Verizon tech support number," said Kellen Barranger, target of scam.

That's what makes this scam so different. The 1-800-number the call came from, is the official Verizon customer care number.

"Hackers have the ability to create spoofed caller ID. So you think you're dealing with an official organization," said Adam Levin, co-founder, identity theft 911.

The message directed Barranger to a website, Verizon54.com. It asks for your Verizon username, password and even credit card information.

"They can create new accounts based on the fact they have sufficient information from you that they can re-create you and can convince other people that they are you," said Levin.

Verizon Wireless says it has shut down the Verizon54 website, but experts warn scammers will just find new ways to make money.

"Never underestimate the creativity or technological expertise of hackers."

As for Kellen Barranger, he never fell for the scam. He runs a blog about cell phones, so the voicemail made him suspicious. He contacted Verizon directly and found out it was a fake.

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