GM Customers, Dealerships Still Waiting On Replacement Ignition - WLNS TV 6 Lansing - Jackson | Your Local News Leader

GM Customers, Dealerships Still Waiting On Replacement Ignition Part

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(WLNS) - The faulty GM switches are being blamed on more than a dozen deaths nation-wide. Many drivers expected replacement parts to come in on Monday, but that wasn't the case.

6 News Shelby Miller visited a local Chevrolet dealership where some drivers voiced their frustrations with GM.

After weeks of waiting, Jennifer Jones brought her 2007 Chevy Cobalt to the dealership to get her ignition switch fixed, only to find out she must continue waiting.

"It's pretty frustrating that I have to wait a whole month or more to get it fixed, you just never know. Plus there's going to be multiple people wanting to get it in to get fixed, so, when will I get my turn?" said Jennifer Jones.

Jones' recalled care is one of more than 2.5 million nation-wide. GM says in certain makes and models, like Jones' Cobalt, the ignition switch could malfunction, causing the engine to shut off.

It's blamed on more than a dozen deaths. Local dealerships say they're still waiting on parts. They hope to have the parts later this week so they can start scheduling appointments.

"It's going to be whatever it takes to make sure everybody gets taken care of," said Thomas Hernly, Service Manager, Shaheen Chevrolet.

A spokesperson from General Motors said drivers should get a letter in the mail telling them when parts are ready at their local dealership and then drivers should make appointments. GM also says all cars should be fixed within six months, but local drivers we spoke to say that's a long wait.

"My best advice is to make sure that there are no keys, key chain, key fobs, anything heavy on the ignition key," said Hernly.

For now Jones says she'll follow that advice as she continues to wait.

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