Last Day To Contact BWL To Workout Payment Plan For Overdue Bill - WLNS TV 6 Lansing - Jackson | Your Local News Leader

Last Day To Contact BWL To Workout Payment Plan For Overdue Bills

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LANSING, MI (WLNS) - According to state law, most utility companies cannot disconnect service between November and April 15, but after that companies are allowed to take action against customers with overdue bills.

The Lansing Board of Water and Light extended the grace period to pay bills or contact the company so that customers do not have their utilities shut off. If you're struggling to pay bills all you have to do is contact BWL to work out a payment plan by 5 p.m. Monday.

For BWL customers, you can call customer service at (517) 702-6006 until 5 p.m.. There's also a contact form online at: https://www.lbwl.com/ContactUs/.

Consumers Energy will also workout payment plans with customers. However the April 15 shutoff date did not apply because the company collects a charge of $.99 per meter, per month, which contributes to the Low-Income Energy Assistance Fund (LIEAF).

If you're worried that your utilities will be shutoff and you need help paying bills, Joan Jackson Johnson, the Director of Community Services and Human Relations for the City of Lansing has some advice. Johnson enoucrages people to
contact the Department of Human Services for State Emergency Relief as soon as possible. She also said customers should reach out to local community groups such as the Salvation Army and Capital Area Community Services, which might have funds available to help residents keep their lights on.
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