Pharmacists Reminded Of How To REACT In Case Of Emergency - WLNS TV 6 Lansing - Jackson | Your Local News Leader

Pharmacists Reminded Of How To REACT In Case Of Emergency

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(WLNS) - In the wake of recent violence at area pharmacies it's safe to say plenty of people now wonder if a pharmacist's job is a safe one.

6 News Mariah Harrison met with representatives of the Michigan Pharmacist Association to talk security.

Published reports show a spike in pharmacy robberies across the country. The Director of Professional Practice at the Michigan Pharmacists Association told 6 News there is a set protocol for pharmacists to follow, if faced with danger.

How does a pharmacist keep their cool when a thief enters their store?

“Most pharmacies have some sort of protocol to deal with a situation like this, but generally those policies vary from pharmacy to pharmacy,” said Eric Roath, Director of Professional Practice, Michigan Pharmacist Association.

Roath is referring to Wednesday’s bomb threat and robbery. “It's really dependent on what the company has laid out for the pharmacy to do,” said Roath.

It's all in how you react. The National Community of Pharmacists Association uses this as an acronym that’s easy to remember to make sure pharmacists leave with their lives.

REACT - The first is to remain calm.

"Keep a cool head and keep in mind the safety of the other patients that may be in the pharmacy and your staff which is a severely high priority.”

Second, be the eye witness. “Listen to what they have to say, listen to their demands and then start taking notes."

Notes like how tall the thief is, what they're wearing and whether it's a man or woman.

“When the incident's over you'll be able to report it to the proper authorities.”

Three, activate the alarm. After that, lock the pharmacy door to prevent the thief from coming back inside.

Four, call the police and don't be a hero.

“Wait until it's safe to contact the authorities, you know usually after the suspect leaves and everybody's secure, the doors are locked behind them, that would the appropriate time to contact authorities."

Five, take charge. As head of staff the pharmacist sets the example for the rest of the store to follow.

Roath went on to say that although there's been an increase in these types of crimes in the Lansing area recently, the risk of pharmacy robberies is no higher than it was a year ago.

Lansing police say the pharmacists involved with Wednesday’s bomb threat followed those rules to the t.
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