Consumers Energy: Energy Bill Help Still Available

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(WLNS) – It seems like spring is here to stay but some people are still concerned about paying their winter heating bills.

Consumers Energy is reminding people who were getting assistance paying bills that they may still be eligible for help with payment plans. This year alone Consumers Energy dedicated $9 million to help customers who might have been struggling to provide for their energy needs.

“We encourage customers not to wait until they reach a crisis before they reach out. The sooner contact is made, the more opportunities are available to help,” said Amy Walt, executive director of customer operations for Consumers Energy.

Walt added that there are four ways customers can get help:

1. Dial 2-1-1 and get free, confidential reference information on energy bills, medical issues and more.

2. Contact the Michigan Department of Human Services online at to apply for the State Emergency Relief Program November through May.

3. Contact a nonprofit agency. Consumers works with The Salvation Army, Michigan Community Action and others. Call 2-1-1 for more information.

4. Homeowners and renters who pay heating costs can apply for a Michigan Home Heating Credit. Refunds are issued as tax credits.

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