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Microsoft 365 reports “significant improvement” after service outage

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FILE – This April 12, 2016 file photo shows the Microsoft logo in Issy-les-Moulineaux, outside Paris, France. Ongoing demand for Microsoft’s cloud computing services help softened the blow of the coronavirus pandemic on the software giant’s other products during the first three months of the year. The company on Wednesday, April 29, 2020 reported fiscal third-quarter profit of $10.75 billion, up 22% from the same period last year. Net income of $1.40 per share beat Wall Street expectations of $1.27 a share. (AP Photo/Michel Euler, File)

UPDATE (9:46 p.m.) Microsoft 365 said on Twitter that the company is seeing “significant improvement” for the services that were temporarily inaccessible to users for several hours Monday night.

Microsoft first reported impact to its services at 5:44p.m. EST Monday.

The company said they were investigating the source of the issue and said that the company re-routed traffic to alternate infrastructure to improve the user experience while continuing to investigate the issue.

Redmond, Washington (WLNS) — Microsoft Office 365 said on Twitter they’re investigating an issue affecting access to multiple Microsoft 365 services.

ORIGINAL STORY:

At this time, users may not be able to access some or all of its Microsoft 365 platforms.

Users would be unable to access Outlook.com, Microsoft Teams including Teams Live Events, and Office.com.

Additionally, Power Platform and Dynamics365 properties are affected by this incident.

Existing customer sessions are not impacted and any user who is logged in to an existing session would be able to continue their sessions.

The company said Monday before 7 p.m. EST that they implemented a recent change, but did not observe an increase in successful connections.

“We’re working to evaluate mitigation solutions while we investigate the root cause. Please visit status.office.com for additional information on this issue,” they wrote.

For the updates regarding the Microsoft 365 Services status, check their website here.

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