LANSING, MI (WLNS) – Taking your animals to the veterinary clinic is part of owning a pet. But, what happens when that business closes in the middle of a procedure? Imagine receiving your euthanized pet frozen in a body bag after the vet clinic closed its doors. That’s what happened to one woman who spoke with 6 News today stating it wasn’t supposed to happen this way.
Former Lansing Veterinary Medical Center customer Alyssa Nielsen said, “we were told that the business . . . Lansing Veterinary Medical Center would be going out of business on Tuesday, September 16th but we were assured that our dog . . . we would still get our ashes in time. They said it would be about a week. So, I left several voice mails since then with no return call.”
A sign reads that the business is closed, but Alyssa Nielsen knocks on their door regardless looking for answers. She was told her pet had been cremated, but instead the process had never taken place and the center returned the dog’s frozen body to Nielsen with a refund.
“This would never happen to a human. So, why is it happening to my loved one who protected me and watched over my house through two deployments while my husband was gone. She was my best friend, she was my other dog’s best friend and I cannot believe she and her body were being treated this way,” said Nielsen.
And, to lay her 6-year-old German Shepherd to rest after kidney failure.
Nielsen said, “I want to take her to Kensington Park and let her ashes go. That would bring us closure. I need that to move on.”
Which the clinic obliged to as they transferred the body of the dog to Nielsen’s car where Nielsen will handle further arrangements.
I reached out to the Lansing Veterinary Medical Center multiple times for comment, but they declined each time.
We reached out to the Michigan Department of Licensing and Regulatory Affairs to see if there were any issues at the clinic in the past. Officials there tell us there is one open complaint against the veterinarian who ran the business.