May is National Moving Month and local moving companies are warning the public to keep an eye out for scams.
With an estimated 40 million Americans preparing to move to a new city in 2019, many will hire a professional moving company.
Michael Arrieta is the General Manager of Lansing’s Two Men and a Truck.
He’s heard it all. Damaged items, late deliveries, un-expected fees and companies holding valuables hostage.
Moving scams.. he says with a little extra homework can be avoidable.
“These are people that you’re bringing into your home and you want to make sure that they’re taking care of your family’s belongings,” says Michael Arrieta.
A good rule of thumb, always get three quotes first before deciding on a moving company.
He says if one looks too good to be true, it probably is.
“You might have a really low hourly rate, or a really low quote but then when the moving company gets there then they have an additional fee for long walks, or stairs, or to protect your items,” says Arrieta.
Why, he says don’t be afraid to ask questions.
“How do they damages, when are services due, what are the methods of payment and again you want to be wearing of these things when they’re not in writing because it’s a phone conversation,” says Arrieta.
Arrieta says make sure that phone conversation is documented.
Get your quote ahead of time on paper or through email.
In addition, you’ll want to check the company’s Better Business Bureau profile to see how it handles customer complaints.
On moving day, make sure to keep your valuables with you and also check the truck for it’s commercial vehicle enforcement and michigan public services division numbers.
Arrieta says most trucks will display the set of numbers and letters on the outside of their truck to show they are a legit company.
You can also call both of those organizations to double check as well.
Extra steps that may take some time but could save you froma possible expensive nightmare.